Frequently Asked Questions
How Do I Use The Oral.Kind Automatic Electric Toothbrush?
Simply apply toothpaste to the mouthpiece, place it in your mouth, press start, and let it clean for 30-45 seconds. Rinse after each use and charge as needed.
Will This Work For Me?
Yes - Oral.Kind Automatic Electric Toothbrush is made for anyone who wants a faster, easier way to keep their smile fresh and clean. It’s perfect for busy people, those who find brushing tiring, or anyone wanting that consistent, dentist-clean feeling without the extra effort.
Is It Safe For Sensitive Teeth And Gums?
Absolutely. The soft silicone mouthpiece and gentle cleaning modes ensure a comfortable, non-abrasive clean that’s safe for daily use, even on sensitive areas.
How Long Does The Battery Last?
A full charge provides up to 10 days of daily brushing. It includes a fast-charging USB base for easy use at home or while travelling.
Where are you located?
Our head office is located in Geelong Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 30 day moneyback guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at oralkind@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.