Frequently Asked Questions
How does it work?
The Oral.Kind Electric Toothbrush uses sonic vibrations to remove plaque, lift stains, and leave your teeth
feeling freshly polished after every brush.
What makes it different?
Sleek, travel-ready, and powerful - Oral.Kind Electric Toothbrush
offers a dentist-level clean and premium design without the high price tag.
Is it suitable for sensitive teeth?
Yes - it features gentle cleaning modes designed for sensitive teeth and gums, giving a deep clean without irritation.
Where are you located?
Our head office is located in Geelong Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 30 day moneyback guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Hello@oralkind.com.au.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.